In the valleys, word of mouth still counts for a lot, and these days much of it happens on Facebook. Community groups, recommendations and shares can bring a steady stream of customers to a café in Porth, a barber in Tonypandy or a dog groomer in Abercynon, as long as people can see what you’re up to.

The hard part is keeping it going. When you’re running the business yourself, posting often slips to the bottom of the list. We can take that on, planning your content, creating posts and graphics and managing your Facebook and Instagram accounts, so you stay visible without it eating into your evenings.

Paid social is useful for small RCT businesses because you can keep it very local. A Facebook or Instagram ad can be shown only to people in and around Pontypridd, Aberdare or Llantrisant, so a modest budget isn’t wasted on people too far away to become customers. For professional services we also manage LinkedIn, and we’ve created social media content for architects, among others.

We’re a small agency ourselves, based in Coedpoeth in North Wales, so we understand working to a tight budget. Everything is arranged over video calls and WhatsApp, and every strategy is built around your customers.